Nonconformance Reporting and CAPA

Applications that keep you in compliance.
View the Full Quality Management System


Having a well-defined nonconformance management process is a critical component to maintaining compliance. Effective nonconformance reporting allows your organization to easily automate, manage, and streamline the process for identifying, evaluating, reviewing, and handling nonconforming product.

Within the web-based NCR and CAPA applications, you can manage all steps in the nonconformance process, from its disposition, to appropriate approvals, to verification and closure. You can also link NCRs to corrective / preventive actions depending on the nature of the nonconformance, allowing you to integrate both your NCR and CAPA processes where applicable.

An efficient NCR and CAPA system is one that provides you with the visibility and oversight necessary to close-out nonconformities and identify the root cause and corrective/preventive actions associated with nonconforming product, as these processes significantly contribute to your management system’s continual improvement.

With QSI’s web-based tool for NCR and CAPA, your company will have the confidence it needs to pass internal and external audits, maintain your certification and compliance, and gain a competitive edge.

Benefits of Web-Based Nonconformance Reporting / CAPA


Disposition Codes

Easily identify the disposition of a product: accept as-is, repair, rework, return to vendor/supplier, regrade, or scrap

Time Management

Dramatically speeds up the process for generating an NCR, its disposition, and closure

System Access

Varying levels of user roles for appropriate approval and control through the management system


Integration of NCRs with other quality management system areas, such as CAPA

Other Software

Other software apps that most companies value to effectively track their quality management:

♦  Document Control

♦  Competency & Training

♦  Calibration & Maintenance

♦  Change & Risk Management

Make Software Your Competitive Advantage

Automate the processes required for certification with QMS software.

♦  Reduce the manhours spent on data entry

♦  House all your management system standards under one platform

♦  Reduce the time it takes for certification

♦  Gain instant visibility to all QMS data

Application Highlights

Identify Nonconformances

Identify the source of all nonconformances using our root cause analysis tool. Powerful tools within the application allow you to track the NCR’s disposition and investigation to resolve issues quickly. Search tools within the platform help you quickly locate NCR records and related information.

Efficient utilization of the NCR and CAPA applications allow you to mitigate systemic risk within your quality management system and strive for continuous improvement.

Advanced Analytics

Begin making risk-based decisions using our real-time dashboards and reporting capabilities.

Track the number of nonconformities over specified time frames; create reports that contain pertain information about the nonconformity; trend information across multiple departments, sites, or locations.

ISO 9001:2015
API Spec. Q1
API Spec. Q2
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Training Center Location

Currently Online

14614 Falling Creek Drive
Suite 250
Houston, TX 77068

All the software applications you need to manage your compliance.

Additional NCR / CAPA Features

Instant visibility to NCR status

Customizable NCR cause codes


Trend analysis capabilities


Create and assign approvals

Link NCR to applicable corrective / preventive action
Standardized form fields and categories
Technical system support
Comprehensive training in application

Do you have questions about our software, consulting, or training services?